Terms & Conditions

 

  • All item purchased will be processed up to 3 working days before delivery.

  • Delivery within Peninsular Malaysia is between 3 to 5 days.

  • Delivery to Sabah and Sarawak can take up to 7 working days.

  • International delivery will take approximately 2 weeks after processing.

  • WAU Animation is not responsible for any delays in shipping.

  • If any item returned to WAU Animation due to the buyer’s failure to accept delivery, the buyer will pay all additional costs incurred if the item needs to be delivered again.

  • Any change of item,the buyer will bear the returning cost or may personally exchange it at WAU Animation’s office in Cyberjaya.

  • Upon receiving your order, we carry out a standard pre-authorisation check on your payment to ensure there are sufficient funds to fulfill the transaction.

  • All items sold do not include warranty.

  • Cash on delivery (COD) is unavailable.

  • Self-pick up method is available for impulse buyer on working days.

  • Any delivery process or self-pick up method is not available on Saturday and Sunday and Public Holidays (Malaysia).

  • All items sold are not refundable.

  • WAU Animation may discontinue any products or modify any product designs or specifications at any time, without prior notice to the buyer.

  • All items are subject to the availability.

  • By using WAU GEAR, you are consent to the process described therein and ensure that all data provided by you is accurate.

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